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Iowa Medicaid COVID-19 Unwind

May 31, 2023

(Source: Iowa HHS website)

During the COVID-19 public health emergency, Iowa Medicaid was required to keep continuous healthcare coverage for all members and expand benefits.  As the public health emergency draws to an end (slated to end on May 11, 2023), and the continuous coverage unwind begins, it is important to keep in contact with the Iowa Department of Health and Human Services (HHS) in order to receive important information for next steps. A few key reminders:

  • Update your contact information (report any changes to HHS customer service at 877-347-5678)
  • Pay attention to your mail and other HHS communications (keep your mailing address updated)
  • Complete renewal form and respond to requests for information
  • Visit the HHS website for updates (https://hhs.iowa.gov/ime/unwind). Most libraries can provide internet accessibility if you do not have access at home.
  • Beware of scams.Iowa Medicaid will never ask you for money!

Iowa Medicaid members will go through a redetermination process during the 12-month unwinding period to determine if they are still eligible for any Medicaid program(s). Best practice is to keep your information up to date.

Important Notice: Care Connections of Northern Iowa Will Close Operations on June 30, 2025

As part of Iowa’s statewide reorganization of behavioral health and disability services, Care Connections of Northern Iowa (CCNIA) will cease all operations effective June 30, 2025. Clients will be transitioned to new service coordination under the awarded Administrative Services Organization and Disability Access Points.

Providers are requested to submit all final invoices for services rendered prior to July 1, 2025, no later than August 10, 2025.

If you are a client or provider and have questions, please contact your CCNIA service coordinator or call our office at 712-264-3945.

Visit Iowa HHS for statewide transition information: https://hhs.iowa.gov/initiatives/system-alignment/behavioral-health-service-system

CCNIA Closure Letter
CCNIA Close Out Notice