For Support 24/7/365 – Call or Text 988 (Suicide and Crisis Lifeline), Call 844-345-4569 (Seasons Crisis/Talk Line)

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Iowa Consumer Protection Division

Business Hours (Daytime, M-F)
http://www.iowaattorneygeneral.gov/

consumer@ag.iowa.gov

515-281-5962
888-777-4590

The Consumer Protection Division protects the public from fraud, deception, and unfair business practices. The Division enforces laws that protect the buying public from false or misleading advertisements and deceptive sales practices.

Eligibility Criteria
Complaints may be filed by Iowa consumers.
Instructions for Referral

To file a consumer complaint, please visit the webpage here.

Important Notice: Care Connections of Northern Iowa Will Close Operations on June 30, 2025

As part of Iowa’s statewide reorganization of behavioral health and disability services, Care Connections of Northern Iowa (CCNIA) will cease all operations effective June 30, 2025. Clients will be transitioned to new service coordination under the awarded Administrative Services Organization and Disability Access Points.

Providers are requested to submit all final invoices for services rendered prior to July 1, 2025, no later than August 10, 2025.

If you are a client or provider and have questions, please contact your CCNIA service coordinator or call our office at 712-264-3945.

Visit Iowa HHS for statewide transition information: https://hhs.iowa.gov/initiatives/system-alignment/behavioral-health-service-system

CCNIA Closure Letter
CCNIA Close Out Notice