24-HR CRISIS LINE 844-345-4569 (Clay, Osceola and Palo Alto Counties)

24-HR CRISIS LINE 855-581-8111 (Kossuth, Winnebago and Worth Counties)

Call or text 988 for the Suicide and Crisis Lifeline

About

Our Team

Melissa Loehr
Chief Executive Officer
712.264.3945 ext. 4
mloehr@ccnia.org

Anna Miller
Service Coordinator
Adults – Kossuth, Winnebago, and Worth Counties
712.264.3945 ext. 1
amiller@ccnia.org

Marlee Christoffel
Service Coordinator
Adults & Children – Clay & Osceola Counties
712.264.3945 ext. 2
mchristoffel@ccnia.org

Therese Trojahn
Claims Processing
712.264.3945 ext. 5
claims@ccnia.org

Jenn Dykshoorn
Client and Finance Director
712.264.3945 ext. 6
jdykshoorn@ccnia.org

Governing Board

Barry Anderson

Clay County
Chair

A.J. Stone

Worth County
Vice Chair

Bill Jensvold

Winnebago County
Secretary

Carter Nath

Kossuth County

Craig Merrill

Palo Alto County

Jayson VandeHoef

Osceola County

Barbara Vanderveen

 

Erin Schmidt

 

Amy Davis

 

Michelle Huntress

 

Chief Bo Miller

 

Regional Advisory Boards

Important Notice: Care Connections of Northern Iowa Will Close Operations on June 30, 2025

As part of Iowa’s statewide reorganization of behavioral health and disability services, Care Connections of Northern Iowa (CCNIA) will cease all operations effective June 30, 2025. Clients will be transitioned to new service coordination under the awarded Administrative Services Organization and Disability Access Points.

Providers are requested to submit all final invoices for services rendered prior to July 1, 2025, no later than August 10, 2025.

If you are a client or provider and have questions, please contact your CCNIA service coordinator or call our office at 712-264-3945.

Visit Iowa HHS for statewide transition information: https://hhs.iowa.gov/initiatives/system-alignment/behavioral-health-service-system